Privacy Policy

This Privacy Policy describes how tranquil-frost collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us. This information may include:

• Name and contact details including email address
• Information about your production requirements
• Any other information you choose to provide

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Prepare quotes and proposals for your production needs
• Send you information about our services that may interest you
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

tranquil-frost
42 Broadcast Lane
Sydney NSW 2000
Australia

Email: [email protected]

Last updated: January 2024